Portugal Explicado

Getting or renewing the Citizen Card

The Citizen Card (Cartão de Cidadão) is mandatory for Portuguese citizens. From age 25 you can renew it online and get it delivered at home.

Information checked on 12 de setembro de 2026. Requirements can change. Always confirm with the official service before you start.

Who is this for

Portuguese citizens, from 20 days old. Brazilian citizens with the Equality Status can also apply.

Where to do it

Civil registry offices and Citizen Shops, no appointment needed. Espaços Cidadão from age 25. Consulates abroad. Online renewal from age 25.

Step by step

  1. 1

    Check if it is time

    You can renew when the card expires within six months, has expired, was lost or stolen, or when printed data such as the photo or signature change.

  2. 2

    Choose the channel

    From age 25, automatic renewal with home delivery or online renewal avoid a visit. Under 25, or for a first card after age 1, you apply in person.

  3. 3

    Choose the speed

    An urgent request takes 3 working days on the mainland, 4 in the Azores and 5 in Madeira. Extremely urgent cards are collected at Campus de Justiça in Lisbon or the Porto Citizen Shop.

  4. 4

    Change your address

    Changing the address online is free. At the counter it costs €3. The new address also updates the electoral register.

Keep in mind

  • Cards issued between 13 August 2021 and 10 June 2024 are valid until 3 August 2031, because of an EU regulation.
  • People who prove economic hardship can ask for a fee waiver.

Sources